Digital Products Refund Policy

I want to ensure that you are completely satisfied with your purchase. My digital products have a strict refund policy to protect both my customers and my intellectual property. Please read the following carefully before making your purchase.

1. No Refunds for Downloaded or Accessed Products

Due to the nature of digital products, I do not offer refunds once the product has been downloaded or accessed. This includes, but is not limited to:

E-books
Courses and educational material
Templates and digital files

2. Defective or Incomplete Downloads

If you experience technical issues with downloading or accessing the digital product you purchased, please contact me at hello@michellerhyder.com within 7 days of your purchase. I will offer a solution, which may include:

Providing a new download link.
Assisting with troubleshooting the issue.

In these cases, I will work to resolve the issue promptly and ensure you have full access to the digital product.

3. Refunds for Errors or Mistakes

If you received a defective or incorrect digital product (e.g., you received a file that is corrupted or not what you purchased), please contact me within 7 days of your purchase.

4. Customer Satisfaction Guarantee

I want you to be happy with your purchase! If you are dissatisfied with your digital product for any other reason, please reach out to me within 7 days of purchase.

5. Contact Me

If you have any questions or concerns regarding your digital purchase, please don’t hesitate to reach out to me at hello@michellerhyder.com. I’m here to help and want to make sure you have a positive experience with me.